About Us

Responding to Disaster for over 50 Years

Disaster! There's damage and it needs to be attended to-quickly, expertly, completely - with the least possible disruption to home or business. It's the kind of challenge that Crystal Restoration Services has been responding to successfully for over 50 years.

Whether the catastrophe is naturally caused or man-made, Crystal Restoration answers the call with highly trained personnel, caring personal service, and state-of-the-art cleaning and restoration technology.

Crystal Restoration Services is ready to respond 24-hours a day, 365 days a year. When disaster strikes, we are there -- FAST.

Providing Total Service

Every aspect of the restoration process, from meeting with the insured to assessing the damage, to supervising the crew in the cleaning and restoring of damaged areas, is done with complete client satisfaction in mind. Our goal, no matter how large or small the task may be, is to provide superior results, attentive and caring service, and complete customer satisfaction. Our unconditional guarantee means that clients can rely on our help in a time of crisis.

Crystal Restoration Services has a commitment to each client we serve that goes beyond cleaning and repair. It extends to helping them through the catastrophe by being available to answer concerns or questions, and through assuring them that we care about returning their home or business to normal as soon as possible.

Years of Experience

Crystal Restoration Services is not a franchised company that changes hands every few years. As one of the largest independently owned and operated businesses in the cleaning and disaster restoration field, Crystal Restoration Services has long been serving the insurance industry. In recognition of our expertise, consistent service and competitive pricing, we have been placed on the approved contractor list of most major insurance firms serving the Connecticut area.


Each project manager employed by Crystal Restoration Services Of CT. Inc has been specially trained in all aspects of fire, smoke, water and odor damage restoration, as well as mold remediation, and is equipped with the most up-to-date diagnostic testing tools. Our crews are knowledgeable in the use of the latest state-of-the-art equipment and cleaning supplies, and are provided with personal protective gear when necessary.

Our Locations

We are here to help you. If you would like more information, just fill out the form below. You will be contacted as soon as possible. Or just call us toll free at 800-442-7978.

 crystal restoration norwalk ct

Norwalk Location:

3 Duke Place
South Norwalk, CT 06854
(800) 442-7978 Toll Free | (203) 853-6524 Fax
Directions »

crystal restoration danbury ct

Danbury Location:

29 Starr Road
Danbury, CT 06810
(203) 743-3103 Phone | (203) 853-6524 Fax
Directions »

crystal restoration west hartford ct

Hartford Location:

920 Maple Ave.
Hartford, CT 06114
(800) 442-7978 Phone
Directions »


Emergency remediation of
Residential and Commercial
Properties, large and small.

What Our Clients Are Saying

I write this in reference to Craig Collins who has done one great job for our client, Torrington Country Club. From the phone call I made to Craig the morning of the fire, his attitude and work ethic has been one of "can do". What a job he and the employees of Crystal Restoration Services have done and continue to do for our client's loss. Please thank Craig and your employees for all that each had one for us.
T.J. McKiernan, Director Abercrombie, Burns, McKiernan & Company Insurance, Inc.
This note was given to our project manager Ken Messenger about one of our crews headed by Ralphie! "The best group of gentlemen I have ever had working in my home. Extremely polite, thorough, neat & clean & knowledgeable. Took such good care of my home. A great group of guys~" —EC
Mark recently helped my sons and I through a devastating house flood. His professionalism and compassion helped us in a very difficult time and we'd like to see efforts applauded and recognized by his superiors. This was our first experience with Crystal Restoration and we would highly recommend your company in the future. Mark's human element to a crisis should the standard all employees strive to achieve. He helped ease our stress through the entire process and we are so grateful. All to often, the only feedback service companies receive is with regard to negativity. This is a glowing testimony to what we hope is a valued employee. Thank you.
Mary Schmidt, home owner
WE OFFICIALLY LOVE YOU ALL!!! We discovered several inches of water filling our entire basement! We've made many phone calls to address the many issues involved here. Our Public Adjuster, Allen Sabel, highly recommended that we call Crystal Restoration. We are so happy that we took his advice! Within maybe two hours of our initial call to your office, we were blessed to meet Mark. It was Mark's professionalism, mixed with his kind, calming personality, that made us know that Crystal Restoration was the way to go! We just called to cancel all the other restoration companies who gave us estimates! We're looking forward to meeting more of your crew tomorrow morning.
Peggy Zabol Schwarzmer
I am writing to you because I wanted to let you know how pleased I am with the cleaning job Mark did for me. From the moment he stepped into my house for the first appointment I felt very comfortable. He was very professional, kind and sympathetic. He took the time to explain everything and answer al of my questions. Additionally, he was reliable and always answered my phone calls promptly! He and his staff did a beautiful job, and I could not be happier with the results!
Karen Mancuso, home owner

Corporate Clients:

ibm logoge logoklaffs logostop and shop logostaples logoperkin elmer logo
© Copyright 2022

Crystal Restoration Services of CT. | HIC.0575578

All Rights Reserved.