About Us

Responding to Disaster for over 50 Years

Disaster! There's damage and it needs to be attended to-quickly, expertly, completely - with the least possible disruption to home or business. It's the kind of challenge that Crystal Restoration Services has been responding to successfully for over 50 years.

Whether the catastrophe is naturally caused or man-made, Crystal Restoration answers the call with highly trained personnel, caring personal service, and state-of-the-art cleaning and restoration technology.

Crystal Restoration Services is ready to respond 24-hours a day, 365 days a year. When disaster strikes, we are there -- FAST.

Providing Total Service

Every aspect of the restoration process, from meeting with the insured to assessing the damage, to supervising the crew in the cleaning and restoring of damaged areas, is done with complete client satisfaction in mind. Our goal, no matter how large or small the task may be, is to provide superior results, attentive and caring service, and complete customer satisfaction. Our unconditional guarantee means that clients can rely on our help in a time of crisis.

Crystal Restoration Services has a commitment to each client we serve that goes beyond cleaning and repair. It extends to helping them through the catastrophe by being available to answer concerns or questions, and through assuring them that we care about returning their home or business to normal as soon as possible.

Years of Experience

Crystal Restoration Services is not a franchised company that changes hands every few years. As one of the largest independently owned and operated businesses in the cleaning and disaster restoration field, Crystal Restoration Services has long been serving the insurance industry. In recognition of our expertise, consistent service and competitive pricing, we have been placed on the approved contractor list of most major insurance firms serving the Connecticut area.


Each project manager employed by Crystal Restoration Services Of CT. Inc has been specially trained in all aspects of fire, smoke, water and odor damage restoration, as well as mold remediation, and is equipped with the most up-to-date diagnostic testing tools. Our crews are knowledgeable in the use of the latest state-of-the-art equipment and cleaning supplies, and are provided with personal protective gear when necessary.

Our Locations

We are here to help you. If you would like more information, just fill out the form below. You will be contacted as soon as possible. Or just call us toll free at 800-442-7978.

 crystal restoration norwalk ct

Norwalk Location:

3 Duke Place
South Norwalk, CT 06854
(800) 442-7978 Toll Free | (203) 853-6524 Fax
Directions »

crystal restoration danbury ct

Danbury Location:

29 Starr Road
Danbury, CT 06810
(203) 743-3103 Phone | (203) 853-6524 Fax
Directions »

crystal restoration west hartford ct

Hartford Location:

920 Maple Ave.
Hartford, CT 06114
(800) 442-7978 Phone
Directions »


Emergency remediation of
Residential and Commercial
Properties, large and small.

What Our Clients Are Saying

I wanted to let you know how happy my family and I are with your recommendation of Crystal Remediation! We called you early on New Year’s Eve day explaining what had happened in our home. You recommended Crystal and said you would have them at the house by 1:30. Really, I thought. 1:30 on NYE? I honestly figured it would be Tuesday after the holiday before anyone would be out. But lo and behold, at 1:30 PM on Sunday, there was Steve and his crew from Crystal at the door. Led by Steve, these men were courteous, kind and genuinely concerned for our well being. Steve immediately set out assessing the damage. His crew stayed until nearly 5pm, setting up the giant dehumidifier and fans throughout the house and said they would be back first thing Tuesday morning to “clean things up”. I put that in quotes because, while the house was a disaster because of the flood, they made it clean and livable! On behalf of my entire family, Thank you.
PJ. A., Suffield, CT
I write this in reference to Craig Collins who has done one great job for our client, Torrington Country Club. From the phone call I made to Craig the morning of the fire, his attitude and work ethic has been one of "can do". What a job he and the employees of Crystal Restoration Services have done and continue to do for our client's loss. Please thank Craig and your employees for all that each had one for us.
T.J. McKiernan, Director Abercrombie, Burns, McKiernan & Company Insurance, Inc.
This note was given to our project manager Ken Messenger about one of our crews headed by Ralphie! "The best group of gentlemen I have ever had working in my home. Extremely polite, thorough, neat & clean & knowledgeable. Took such good care of my home. A great group of guys~" —EC
I am writing to you because I wanted to let you know how pleased I am with the cleaning job Mark did for me. From the moment he stepped into my house for the first appointment I felt very comfortable. He was very professional, kind and sympathetic. He took the time to explain everything and answer al of my questions. Additionally, he was reliable and always answered my phone calls promptly! He and his staff did a beautiful job, and I could not be happier with the results!
Karen Mancuso, home owner
We finally finished all the repairs at my brother's house from the damage from the experience!! As I was thinking back at everything, I just wanted to express my thanks for all that you did to help with this project. You were so kind and supportive throughout the entire water remediation process. Crystal Restoration did a fantastic job! I appreciated your reassurance that everything would be taken care of properly, and it was. I was very impressed with you and Crystal Restoration and will highly recommend the company to neighbors in Harbor View. Thanks again for everything.
Lois Daggett, home owner

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Crystal Restoration Services of CT. | HIC.0575578

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