Responding to Disaster for over 40 Years
Disaster! There's damage and it needs to be attended to-quickly, expertly, completely - with the least possible disruption to home or business. It's the kind of challenge that Crystal Restoration Services has been responding to successfully for more than 40 years.
Whether the catastrophe is naturally caused or man-made, Crystal Restoration answers the call with highly trained personnel, caring personal service, and state-of-the-art cleaning and restoration technology.
Crystal Restoration Services is ready to respond 24-hours a day, 365 days a year. When disaster strikes, we are there -- FAST.
Providing Total Service
Every aspect of the restoration process, from meeting with the insured to assessing the damage, to supervising the crew in the cleaning and restoring of damaged areas, is done with complete client satisfaction in mind. Our goal, no matter how large or small the task may be, is to provide superior results, attentive and caring service, and complete customer satisfaction. Our unconditional guarantee means that clients can rely on our help in a time of crisis.
Crystal Restoration Services has a commitment to each client we serve that goes beyond cleaning and repair. It extends to helping them through the catastrophe by being available to answer concerns or questions, and through assuring them that we care about returning their home or business to normal as soon as possible.
Years of Experience
Crystal Restoration Services is not a franchised company that changes hands every few years. As one of the largest independently owned and operated businesses in the cleaning and disaster restoration field, Crystal Restoration Services has long been serving the insurance industry. In recognition of our expertise, consistent service and competitive pricing, we have been placed on the approved contractor list of most major insurance firms serving the Connecticut area.
Expertise
Each project manager employed by Crystal Restoration Services Of CT. Inc has been specially trained in all aspects of fire, smoke, water and odor damage restoration, as well as mold remediation, and is equipped with the most up-to-date diagnostic testing tools. Our crews are knowledgeable in the use of the latest state-of-the-art equipment and cleaning supplies, and are provided with personal protective gear when necessary.
What Our Clients Are Saying
Mark recently helped my sons and I through a devastating house flood. His professionalism and compassion helped us in a very difficult time and we'd like to see efforts applauded and recognized by his superiors. This was our first experience with Crystal Restoration and we would highly recommend your company in the future. Mark's human element to a crisis should the standard all employees strive to achieve. He helped ease our stress through the entire process and we are so grateful. All to often, the only feedback service companies receive is with regard to negativity. This is a glowing testimony to what we hope is a valued employee. Thank you.
WE OFFICIALLY LOVE YOU ALL!!! We discovered several inches of water filling our entire basement! We've made many phone calls to address the many issues involved here. Our Public Adjuster, Allen Sabel, highly recommended that we call Crystal Restoration. We are so happy that we took his advice! Within maybe two hours of our initial call to your office, we were blessed to meet Mark. It was Mark's professionalism, mixed with his kind, calming personality, that made us know that Crystal Restoration was the way to go! We just called to cancel all the other restoration companies who gave us estimates! We're looking forward to meeting more of your crew tomorrow morning.
I wanted to let you know how happy my family and I are with your recommendation of Crystal Remediation! We called you early on New Year’s Eve day explaining what had happened in our home. You recommended Crystal and said you would have them at the house by 1:30. Really, I thought. 1:30 on NYE? I honestly figured it would be Tuesday after the holiday before anyone would be out. But lo and behold, at 1:30 PM on Sunday, there was Steve and his crew from Crystal at the door. Led by Steve, these men were courteous, kind and genuinely concerned for our well being. Steve immediately set out assessing the damage. His crew stayed until nearly 5pm, setting up the giant dehumidifier and fans throughout the house and said they would be back first thing Tuesday morning to “clean things up”. I put that in quotes because, while the house was a disaster because of the flood, they made it clean and livable! On behalf of my entire family, Thank you.
I am writing to you because I wanted to let you know how pleased I am with the cleaning job Mark did for me. From the moment he stepped into my house for the first appointment I felt very comfortable. He was very professional, kind and sympathetic. He took the time to explain everything and answer al of my questions. Additionally, he was reliable and always answered my phone calls promptly! He and his staff did a beautiful job, and I could not be happier with the results!
We finally finished all the repairs at my brother's house from the damage from the experience!! As I was thinking back at everything, I just wanted to express my thanks for all that you did to help with this project. You were so kind and supportive throughout the entire water remediation process. Crystal Restoration did a fantastic job! I appreciated your reassurance that everything would be taken care of properly, and it was. I was very impressed with you and Crystal Restoration and will highly recommend the company to neighbors in Harbor View. Thanks again for everything.
Corporate Clients:
