In cases of severe damage from fire, water, mold, etc., an insured's contents must be moved from the affected site and stored elsewhere until restoration work is completed. Often referred to as a "packout", the procedure is similar to a household or office move with one major exception - only restorable or salvageable items are moved. There are a number of reasons for moving items off the premises:
If the structure itself has sustained heavy damage but the contents are essentially unharmed, the contents are moved so that the building cleaning and reconstruction can proceed with greater ease. This also prevents damage to the contents from the restoration process itself.
Moving contents from an extremely wet building can aid in the structural drying process. Additionally, removing the items from a damp, humid environment decreases the likelihood of their developing mold-related damage.
If the structure is not secure, contents are moved to minimize additional losses from vandalism, theft, and/or weather-related incidences.
Some contents may be so heavily damaged by water or smoke that they require extensive restoration off-site. Contents are moved only when absolutely necessary; otherwise, Crystal Restoration makes every effort to clean general content items on the premises, such as small furniture, paintings, books and decorative accessories.
If the contents still retain a strong odor after cleaning, they are moved to the ozone chamber at our warehouse for neutralization and deodorization.
If moving and storage are necessary, Crystal Restoration's crew members will clean, inventory, wrap, box and tag every item. Once restoration has been completed, we will carefully return all items to their original location.
Important Note: In any case of water, fire or smoke damage, immediate attention to cleaning and restoration is critical in order to minimize both claim costs and property loss.