In cases of severe damage from fire, water, mold, etc., an insured's contents must be moved from the affected site and stored elsewhere until restoration work is completed. Often referred to as a "packout", the procedure is similar to a household or office move with one major exception - only restorable or salvageable items are moved. There are a number of reasons for moving items off the premises:
If the contents still retain a strong odor after cleaning, they are moved to the ozone chamber at our warehouse for neutralization and deodorization.
If moving and storage are necessary, Crystal Restoration's crew members will clean, inventory, wrap, box and tag every item. Once restoration has been completed, we will carefully return all items to their original location.
Important Note: In any case of water, fire or smoke damage, immediate attention to cleaning and restoration is critical in order to minimize both claim costs and property loss.